Facility Management is the integration of processes within an organization to maintain and develop the agreed technical services which support and improve the effectiveness of your primary activities. EMC is an Egyptian leader in Facility Management market and we have years of experience in this area. In EMC Facility Management is always delivered through an Integrated Facility Services model.

We have Key Performance Indicators (KPIs) in place to evaluate the effectiveness and quality of our services, and ensure you are getting the most out of our relationship. These include assessing employee turnover rates, employee engagement, gauging customer experience / satisfaction, and service efficiency. Also, we develop additional KPIs based on specific customer characteristics and industry requirements.